Well at home we got a phone call from some guy telling us that he knows everything about our computer cause we have lots of cookies and spyware. He asked how old our computer was in which we replied with, I thought you knew everything about it? Our computer is about a week old and after stating that he replied with do we have an older computer? At that point we asked to speak to his manager which caused him to hang up. Now I've looked up and seems some people have been scammed into buying subscriptions. They are asked to install software which allows remote access to your computer. Also the software was hard or wouldn't install. I'm not sure if there is a legit site that actually does help solve problems but I'd stay away.
Basically if you have Antivirus and even windows defender that is enough to keep things out. If anything get ad-aware from lavasoft as I've used them since day one and they seem to be the best. They have a free version. Check it out HERE
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