Tuesday, June 16, 2009

SCCM 2007 Unable to locate Remote Assistance files

Server 2008 - SCCM 2007 sp1

Right clicking on a system and picking the Remote Assistance option I got the message “Unable to locate Remote Assistance files.”

To fix:

Goto Server Manager and scroll down to Features. Click Add Feature. Look for Remote Assistance and check it to be installed. Clicking Next, install and finish

Should be it. Try to assist again.



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