Symantec Endpoint Outlook Addon Disabled

So after pushing out symantec a bunch of the servers constantly get this outlook addon disabled error. Checked all my settings from the management console but yet the error still appears after clicking the fix it button.. well found that even if its not checked in the management console, it may have been installed and is active..

found the following fixes but i just jumped straight to the last fix of opening add remove programs and change the install and remove the outlook addon.. basically the last step is what i used

click here for symantec article


• To disable the Outlook plug-in follow the below steps:
• To disable the plug-in from the Symantec Endpoint Protection Manager (SEPM):
1.Open the AntiVirus policy in SEPM.
2.Click on Microsoft Outlook Auto-Protect
3.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from within the Symantec Endpoint Protection (SEP) client interface:
1.Open up the SEP client UI (User Interface).
2.On the AV bar, click Options> Change Settings
3.Click on Outlook Auto-Protect
4.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from Outlook:
1.Open Outlook
2.Click Tools> Options
3.Select the Other tab
4.Click Advanced Options
5.Click Add-in Manager
6.Unselect the Symantec AntiVirus Outlook Protection and click OK

• To disable the plug-in from Outlook 2007:
1.Open Outlook 2007
2.Click Tools> Trust Center...
3.Select the Add-ins tab
4.On the Manage drop-down menu, select Exchange Client Extensions, then select Go...
5.Unselect the Symantec AntiVirus Outlook Protection and click OK
6.For best results, close and restart Outlook 2007.

• To uninstall the Outlook plug-in follow the below steps:


1.Click Start> Control Panel
2.Double-click Add or Remove Programs
3.Select Symantec Endpoint Protection
4.Click Change
5.When the installer appears, click Next
6.Select Modify and click Next
7.Open the AntiVirus Email Protection
8.Click on the Outlook Scanner and select the This feature will not be available option
9.Click Next and then Finish.


hope this helps others.. its really annoying though :/

excel files slow to load, hang, error or timeout

been getting lots of calls about excel files not opening or taking a very long time mostly over the network. well tracked it down to a windows update. Office File Validation addon. Once I removed this update from add remove programs the problem went away. A client said it took 6 minutes to open up one file, after removing the update it took 2 seconds to open same file..

also if you manually do updates i'd suggest hiding this update so it doesnt get reinstalled and cause problems in the future.. for a fast unistall of the addon at the cmd prompt run the following to remove the update

msiexec.exe /x {90140000-2005-0000-0000-0000000FF1CE} /q

Symantec Liveupdate Pointing to Wrong Update Server

ok heres the deal. I had endpoint manager up and running but then decided to wipe out server and reload 2008 R2. Well all my managed clients still try to connect to the server for updates. Anyway enough blab. Here is what fixed this

goto:
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

and delete all the settings.liveupdate files. also delete the lastgood liveupdate settings file. After doing this it know connects to liveupdate off the web. :)

ERROR: Net::LDAP module not installed

Running Debian, I had to run the following command to get the correct package.

apt-get install libnet-ldap-perl

ERROR: Missing File::Which module

Running Debian I had to get the app

apt-get install file-which*

Java Install Error 25099

Trying to install java through sccm i was getting install errors. I had to delete the java directories from my hard drive. they are

%ProgramFiles%\Java\jre6\ and %APPDATA%\Sun\Java\jre1.6.0.x

I removed the entire java directories. The numbers may be different depending on the java version.

%programfiles% = c:\program files

%appdata% = c:\documents and settings\Username\Application data (hidden folder)

windows dvd maker says file is corrupted

When trying to add avi files and or other types of files to my movie maker I was getting windows dvd maker saying that the file is corrupted or wrong format. I basically reloaded a laptop and didn't try to use dvd maker in a few months. ok enough yapping. The fix is the codec's I've downloaded the below and then it worked.

Vista 32 bit codec pack - Install first

Vista 64 bit codec - Needs 32 bit installed first

For 64 bit version install both files. 32 bit first and then the 64 bit. Those that are just 32 bit just need the 32 bit version. I tried installing the second without the first and it didn't work. bahh

Windows Update wuweb_site.cab Unknown Publisher

I had a machine that kept giving me errors when trying to do windows updates. Would mention wuweb_site.cab?random_numbers Unknown Publisher. Windows has found a problem with this file.

To fix it I had to do the following: re-register the Softpub.dll, Wintrust.dll,
Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll,
Mssip32.dll, and Cryptdlg.dll files. To do so, follow these steps:

1. Click Start then click Run.
2. In the Open box type cmd and then click OK.
3. At the command prompt type regsvr32 softpub.dll and then press ENTER.
4. Click OK when you receive the message that DllRegisterServer in
Softpub.dll succeeded.
5. Repeat steps 1 through 4 for the following files: Wintrust.dll,
Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll,
Mssip32.dll, and Cryptdlg.dll.
6. Type exit and then press ENTER to quit Command Prompt.
7. Close all browser windows and try to do updates again.


Also browsing around the above seems to fix the 0x800B0001 error as well when doing updates.

persistwndname.exe at shutdown or restart

Well been working on this this new laptop and every time I reboot or shutdown I get this window that needs to be end tasked and the title bar states End Program - Persistwndname.exe

Seems it has to do with Intel Graphics Card and the fix is to:

click start menu > run > type msconfig in the run box and hit ok. from there click the startup tab and uncheck igfxpers if it is checked. reboot and error should go away.

It doesn't seem to effect the video in anyway but it did stop the error. This is a brand new laptop with the latest drivers installed.

Symantec Ghost Console 2.5 PreOS Driver Error

error message

"Drivers could not be found in the PreOS for the following devices:\x0D\x0A\x0D\x0AManufacturer: \"Intel\", Description: \"Intel(R) ICH9 SATA AHCI Controller\", PCI Vendor: 0x8086, PCI Device: 0x2922, PCI Subsystem: 0x2111028\x0D\x0D\x0A"

I added the drivers but that didn't seem to do the trick. The fix is as follows

add this to the to the pci.manifest.txt file located in C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\winpe or
winpe512 if thats the PE your using.

} {
0x8086 = {
0x2922 = (0x2111028\x0D\x0D\x0A)
}
}


more info can be found Here in Symantec Forum

Number=9 Description=Subscript out of range Source=SMSComponent

Was getting the following error in smsreporting.log on my sccm 2007 server.

Number=9 Description=Subscript out of range Source=SMSComponent

From there I found a few answeres but it seems to be ASP Buffer Limit in IIS. The default is 4mb and changing that seems to be the fix for that error.

I'm going a little further as I'm turning off the buffering and going to keep an eye on things. Yikes! Plus if I just fix things there will be nothing to post here. :)

SCCM 2007 Advertisements Do Not Show In Run Advertised Programs

OK now maybe I missed something in the manual (wait I skipped the whole thing) but for the last couple hours I've been creating packages and advertisements and they do not show up in the control panel under run advertised programs..

I came across a post that said ''By default, mandatory programs don't appear in Run Advertised Programs.''

HAH that was it. I was setting mine all to mandatory so they would install and I could read the logs to see if it worked.. Silly me

SCCM 2007 Unable to locate Remote Assistance files

Server 2008 - SCCM 2007 sp1

Right clicking on a system and picking the Remote Assistance option I got the message “Unable to locate Remote Assistance files.”

To fix:

Goto Server Manager and scroll down to Features. Click Add Feature. Look for Remote Assistance and check it to be installed. Clicking Next, install and finish

Should be it. Try to assist again.

Failed to install SMS client The error code is 80041002

ccmsetup.log showed

Setup failed due to unexpected circumstances. The error code is 80041002

also in client.msi.log the following error was there as well

Product: Configuration Manager Client -- Installation operation failed.

seems there are lots of different causes and fixes. Here is the one that fixed this for me.

1. Stop the "Windows Management Instrumentation" service.
2. Rename the %WinDir%\System32\Wbem\Repository folder to ”Oldrepository”.
3. Restart the “Windows Management Instrumentation service”.
4. Verify that the %WinDir%\System32\Wbem\Repository folder has been recreated.
5. Reinstall the SMS client software.


**Update**

Seems I randomly would get different message's so I checked my rights on the shared folder that the client is in. I gave everyone read and execute and so far so good on the installs

Java Error 2753

While trying to unistall java I got "Internal Error 2753 RegUtils" and it wouldn't install the latest version. The below link will bring you to the windows installer clean up utility. Run that and find Java in the list and remove it.

http://support.microsoft.com/kb/290301

SQL Moving Tempdb

Moving Tempdb

I used MS SQL Server Manager Studio and ran this under Database Engine Query.

use master
go
Alter database tempdb modify file (name = tempdev, filename = 'd:\newfolder\tempdb.mdf')
go
Alter database tempdb modify file (name = templog, filename = 'd:\newfolder\templog.ldf')
Go

SQL databse suspect

Well a power outage today killed my SQL database. Seems the database was in suspect mode. I got tons of errors. Logs pointed towards SQL so I tried the following:

EXEC sp_resetstatus ‘DBname’;
go
ALTER DATABASE DBname SET EMERGENCY
go
DBCC checkdb(’DBname’)
go
ALTER DATABASE DBname SET SINGLE_USER WITH ROLLBACK IMMEDIATE
go
DBCC CheckDB (’DBname’, REPAIR_ALLOW_DATA_LOSS)
go
ALTER DATABASE DBname SET MULTI_USER
go

I ran that in sql server management studio as a query. It fixed alot of errors but still had alot. I ended up running the SCCM 2007 disk again and picked to reconfigure the SQL section. Now my console is back up and running. Must warn you that the above can lose data if it can't be recovered.

Internet Explorer has restricted this webpage from running scripts or ActiveX controls

Well we have an intranet site going and we were getting this block error for some animation when changing pages. The following fixed it! The bottom link has more ways as well and that is where the info came from.

Follow the steps below to allow ActiveX content.

1. Open Internet Explorer , go to Tools >> Internet Options

2. Click on Advanced Tab and scroll down to find the Security section.

3. Enable the checkbox labeled “Allow active content to run in files on My Computer” and “Allow Active Content from CDs to run on My Computer”.

4. Click Ok, close Internet Explorer and restart it, after restart you will not see any ActiveX warning when you play any active content like flash animations, JavaScript menus on web pages etc.

Read more: "ActiveX Warning in Internet Explorer | Internet Explorer has restricted this webpage from running scripts or ActiveX controls"

WSUS Still No Status **Fixed**

Windowsupdate.log file I had several of the following errors:

WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200

WARNING: SOAP Fault: 0x00012c
WARNING: faultstring:Fault occurred
WARNING: ErrorCode:ConfigChanged(2)
WARNING: Message:(null)


With some research I stumbled across this having to do with SCCM being setup with SUP. Now if you've gone through my older posts you'd see that I had that role at one point and removed it. Well it apparently set the WSUS reporting to none so here is a link to the tool that will fix it.

WSUS Reporting Level

Basically run it at command prompt and select 1 for All. After I did this

Configuration Management Console Lacks All the Views

Well I was trying to configure a MMC with just certain objects such as just the computer management section. It runs a little wizard and you pick custom and you can select which options you want to show. That part worked but I tried to set it back and no matter what I picked it kept the same options with just the computer settings part.

I basically copied the adminconsole.msc from the install source in SMSSETUP\AdminUI\bin to Drive:\Program Files\Microsoft Configuration Manager\AdminUI\bin

Then I ran my Console and all the settings were back in place. Not sure why re-running the wizard and selecting all the tree didn't fix it.

Another fix is to make a new MMC and add the System Center Configuration Manager Snap-in.