Symantec Endpoint Outlook Addon Disabled

So after pushing out symantec a bunch of the servers constantly get this outlook addon disabled error. Checked all my settings from the management console but yet the error still appears after clicking the fix it button.. well found that even if its not checked in the management console, it may have been installed and is active..

found the following fixes but i just jumped straight to the last fix of opening add remove programs and change the install and remove the outlook addon.. basically the last step is what i used

click here for symantec article


• To disable the Outlook plug-in follow the below steps:
• To disable the plug-in from the Symantec Endpoint Protection Manager (SEPM):
1.Open the AntiVirus policy in SEPM.
2.Click on Microsoft Outlook Auto-Protect
3.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from within the Symantec Endpoint Protection (SEP) client interface:
1.Open up the SEP client UI (User Interface).
2.On the AV bar, click Options> Change Settings
3.Click on Outlook Auto-Protect
4.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from Outlook:
1.Open Outlook
2.Click Tools> Options
3.Select the Other tab
4.Click Advanced Options
5.Click Add-in Manager
6.Unselect the Symantec AntiVirus Outlook Protection and click OK

• To disable the plug-in from Outlook 2007:
1.Open Outlook 2007
2.Click Tools> Trust Center...
3.Select the Add-ins tab
4.On the Manage drop-down menu, select Exchange Client Extensions, then select Go...
5.Unselect the Symantec AntiVirus Outlook Protection and click OK
6.For best results, close and restart Outlook 2007.

• To uninstall the Outlook plug-in follow the below steps:


1.Click Start> Control Panel
2.Double-click Add or Remove Programs
3.Select Symantec Endpoint Protection
4.Click Change
5.When the installer appears, click Next
6.Select Modify and click Next
7.Open the AntiVirus Email Protection
8.Click on the Outlook Scanner and select the This feature will not be available option
9.Click Next and then Finish.


hope this helps others.. its really annoying though :/

excel files slow to load, hang, error or timeout

been getting lots of calls about excel files not opening or taking a very long time mostly over the network. well tracked it down to a windows update. Office File Validation addon. Once I removed this update from add remove programs the problem went away. A client said it took 6 minutes to open up one file, after removing the update it took 2 seconds to open same file..

also if you manually do updates i'd suggest hiding this update so it doesnt get reinstalled and cause problems in the future.. for a fast unistall of the addon at the cmd prompt run the following to remove the update

msiexec.exe /x {90140000-2005-0000-0000-0000000FF1CE} /q

Java Install Error 25099

Trying to install java through sccm i was getting install errors. I had to delete the java directories from my hard drive. they are

%ProgramFiles%\Java\jre6\ and %APPDATA%\Sun\Java\jre1.6.0.x

I removed the entire java directories. The numbers may be different depending on the java version.

%programfiles% = c:\program files

%appdata% = c:\documents and settings\Username\Application data (hidden folder)

windows dvd maker says file is corrupted

When trying to add avi files and or other types of files to my movie maker I was getting windows dvd maker saying that the file is corrupted or wrong format. I basically reloaded a laptop and didn't try to use dvd maker in a few months. ok enough yapping. The fix is the codec's I've downloaded the below and then it worked.

Vista 32 bit codec pack - Install first

Vista 64 bit codec - Needs 32 bit installed first

For 64 bit version install both files. 32 bit first and then the 64 bit. Those that are just 32 bit just need the 32 bit version. I tried installing the second without the first and it didn't work. bahh

Windows Update wuweb_site.cab Unknown Publisher

I had a machine that kept giving me errors when trying to do windows updates. Would mention wuweb_site.cab?random_numbers Unknown Publisher. Windows has found a problem with this file.

To fix it I had to do the following: re-register the Softpub.dll, Wintrust.dll,
Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll,
Mssip32.dll, and Cryptdlg.dll files. To do so, follow these steps:

1. Click Start then click Run.
2. In the Open box type cmd and then click OK.
3. At the command prompt type regsvr32 softpub.dll and then press ENTER.
4. Click OK when you receive the message that DllRegisterServer in
Softpub.dll succeeded.
5. Repeat steps 1 through 4 for the following files: Wintrust.dll,
Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll,
Mssip32.dll, and Cryptdlg.dll.
6. Type exit and then press ENTER to quit Command Prompt.
7. Close all browser windows and try to do updates again.


Also browsing around the above seems to fix the 0x800B0001 error as well when doing updates.

persistwndname.exe at shutdown or restart

Well been working on this this new laptop and every time I reboot or shutdown I get this window that needs to be end tasked and the title bar states End Program - Persistwndname.exe

Seems it has to do with Intel Graphics Card and the fix is to:

click start menu > run > type msconfig in the run box and hit ok. from there click the startup tab and uncheck igfxpers if it is checked. reboot and error should go away.

It doesn't seem to effect the video in anyway but it did stop the error. This is a brand new laptop with the latest drivers installed.

Number=9 Description=Subscript out of range Source=SMSComponent

Was getting the following error in smsreporting.log on my sccm 2007 server.

Number=9 Description=Subscript out of range Source=SMSComponent

From there I found a few answeres but it seems to be ASP Buffer Limit in IIS. The default is 4mb and changing that seems to be the fix for that error.

I'm going a little further as I'm turning off the buffering and going to keep an eye on things. Yikes! Plus if I just fix things there will be nothing to post here. :)

SCCM 2007 Unable to locate Remote Assistance files

Server 2008 - SCCM 2007 sp1

Right clicking on a system and picking the Remote Assistance option I got the message “Unable to locate Remote Assistance files.”

To fix:

Goto Server Manager and scroll down to Features. Click Add Feature. Look for Remote Assistance and check it to be installed. Clicking Next, install and finish

Should be it. Try to assist again.

Failed to install SMS client The error code is 80041002

ccmsetup.log showed

Setup failed due to unexpected circumstances. The error code is 80041002

also in client.msi.log the following error was there as well

Product: Configuration Manager Client -- Installation operation failed.

seems there are lots of different causes and fixes. Here is the one that fixed this for me.

1. Stop the "Windows Management Instrumentation" service.
2. Rename the %WinDir%\System32\Wbem\Repository folder to ”Oldrepository”.
3. Restart the “Windows Management Instrumentation service”.
4. Verify that the %WinDir%\System32\Wbem\Repository folder has been recreated.
5. Reinstall the SMS client software.


**Update**

Seems I randomly would get different message's so I checked my rights on the shared folder that the client is in. I gave everyone read and execute and so far so good on the installs

Java Error 2753

While trying to unistall java I got "Internal Error 2753 RegUtils" and it wouldn't install the latest version. The below link will bring you to the windows installer clean up utility. Run that and find Java in the list and remove it.

http://support.microsoft.com/kb/290301

SQL databse suspect

Well a power outage today killed my SQL database. Seems the database was in suspect mode. I got tons of errors. Logs pointed towards SQL so I tried the following:

EXEC sp_resetstatus ‘DBname’;
go
ALTER DATABASE DBname SET EMERGENCY
go
DBCC checkdb(’DBname’)
go
ALTER DATABASE DBname SET SINGLE_USER WITH ROLLBACK IMMEDIATE
go
DBCC CheckDB (’DBname’, REPAIR_ALLOW_DATA_LOSS)
go
ALTER DATABASE DBname SET MULTI_USER
go

I ran that in sql server management studio as a query. It fixed alot of errors but still had alot. I ended up running the SCCM 2007 disk again and picked to reconfigure the SQL section. Now my console is back up and running. Must warn you that the above can lose data if it can't be recovered.

Windows 7 RC states no internet access

Is it a trick question? As you can see from the pic that I do have internet and I'm actually added to the domain. I've loaded it on a laptop and used the onboard nic. If I add the wireless network the error goes away. I'm not sure if its a bug or what but its kind of funny if you ask me..

WSUS Still No Status **Fixed**

Windowsupdate.log file I had several of the following errors:

WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200

WARNING: SOAP Fault: 0x00012c
WARNING: faultstring:Fault occurred
WARNING: ErrorCode:ConfigChanged(2)
WARNING: Message:(null)


With some research I stumbled across this having to do with SCCM being setup with SUP. Now if you've gone through my older posts you'd see that I had that role at one point and removed it. Well it apparently set the WSUS reporting to none so here is a link to the tool that will fix it.

WSUS Reporting Level

Basically run it at command prompt and select 1 for All. After I did this

WSUS Can't connect to Server:Port

Well This post should be before the one below this but the way WSUS was setup here before me was to use port 80. After the crash and the reinstall I had to run the following Script from cmd or run.: cscript c:\Program Files\Update Services\InstallSelfUpdateOnPort80.vbs

After that I was able to connect to http://My-WSUS-Server/iuident.cab and download the file.

SUP Role In SCCM 2007 Sync Error

Ok now maybe I over looked some steps but I have gone back and forth with tons of trys/fixes and I think I finally found the answer. My site is setup like this: Already in place WSUS and a new SCCM2007 server. Here is what I have found and it seems like that is how I was trying to set it up

Server 1 (SCCM) is the server server with WSUS admin console

Server 2 (WSUS) is the WSUS server

On WSUS, add SCCM as a local admin (don't need to do anything else)

On SCCM, ADD a NEW server:

* Name is WSUS

* Specify the WSUS server FQDN

* The only role is SUP

* Make it an active SUP

* Sync with Microsoft Update

* Set the rest of the parameters as desired


So It seems I was trying to add the role to my site server instead of the WSUS server. I never thought to add another server under the site systems. ::Slaps face::
Anyway I'm checking my log file now and its at 96% synching!! woo hoo!

Installing SCCM 2007

OK i've found a pretty good forum with help on installing and confiuguration of SCCM 2007 on Server 2008 / 2003. Also Has alot of Info on errors, other installs, and just about anything else you could think of to help. So check it out, wont be needing my help since this site has it all :( hehe

SMS, SMS 2007

DMP not responding to http error 12152

the following error appeared after a reinstall pf my MP.

MP Control Manager detected DMP is not reponding to HTTP requests. The http error is 12152.

Well This error has to do with Devices. Seems I'm not using this to monitor mobile devices so I haven't found a fix yet and just unistalled the role. I did try and clear it up but no luck as of yet.

I did eventually run across this site with steps to install DMP but I haven't tried. here's the link for that incase you want to give it a whirl.

DMP Step By Step Guide

mp.msi exited with return code: 1603

While installing the MP role on SCCM 2007 my MPsetup.log file showed me the mp.msi exited with return code: 1603 error message. The following fixed that error and my MP installed successfully the next try.

BITS is not installed with IIS. Goto

add/remove programs > add/remove windows components > application Server (click details) > Internet Information Services (Click Details) > *CHECK* Background Intelligent Transfer Service[BITS] Server Extentions

Make sure it checks both options under the details of BITS. Click oks and after the install try installing the MP role again and it should be successful.

SCCM SMP 500 error

Just stumbled across the top solution. I'm going to try it now and see if my error goes away. Seems over night the error has happen 4 times. I'll post updates if it fixes my error

@@@@@@@@@@@@@@
@@@ SOLUTION 1 @@@@
@@@@@@@@@@@@@@

Issue: MP Control fails with HTTP test request failed, status code is 500, 'Internal Server Error' on a Management Point running a 64-bit OS hosting 32-bit (x86) based IIS. The MPControl log contains the following:

Call to HttpSendRequestSync failed for port 80 with status code 500, text: Internal Server Error SMS_MP_CONTROL_MANAGER 1/23/2008 5:53:30 PM 4792 (0x12B8)
Http test request failed, status code is 500, 'Internal Server Error'. SMS_MP_CONTROL_MANAGER 4792 (0x12B8)

The IIS Logs may also show the following:

W3SVC1 192.168.0.35 CCM_POST /ccm_system/request - 80 - 192.168.0.105 ccmhttp 500 0 193
W3SVC1 192.168.0.35 CCM_POST /ccm_system/request - 80 - 192.168.1.109 ccmhttp 500 0 193
W3SVC1 192.168.0.35 GET /SMS_MP/.sms_aut MPLIST 80 - 192.168.0.35 SMS_MP_CONTROL_MANAGER 500 0 193
W3SVC1 192.168.0.35 CCM_POST /ccm_system/request - 80 - 192.168.0.61 ccmhttp 500 0 193

Browsing to http://SiteServer/SMS_MP/.sms_aut?MPlist returns a 500 as well.

Cause: This problem occurs because the ASP.NET registry keys are missing. The ASP.NET registry keys are missing when you install ASP.NET after the Enable32bitAppOnWin64 Microsoft Internet Information Services (IIS) metabase setting is set to a value of 1. Because IIS is configured to run in 32-bit mode, the ASP.NET installation does not create the ASP.NET registry keys in the 64-bit registry. The ASP.NET installation creates the ASP.NET registry keys only in the 32-bit registry.

Resolution: To resolve this problem, follow these steps for 32-bit or 64-bit mode:

To enable 64-bit mode:

1. Click Start, click Run, type cmd, and then click OK.

2. To enable the 64-bit mode, type the following command, and then press ENTER:

cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0

3. Type the following command, and then press ENTER:

cd C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727

4. To install the 64-bit version of ASP.NET, type the following command, and then press ENTER:

aspnet_regiis -i

5. Type the following command, and then press ENTER:

iisreset

----

To enable the 32-bit mode:

1. Type the following command, and then press ENTER:

cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1

2. Type the following command, and then press ENTER:

cd C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727

3. To install the 32-bit version of ASP.NET, type the following command, and then press ENTER:

aspnet_regiis -i

4. Type the following command, and then press ENTER:

iisreset


@@@@@@@@@@@@@@
@@@ SOLUTION 2 @@@@
@@@@@@@@@@@@@@

In management Console I just started getting the following error:

SMP Control Manager detected SMP is not responding to HTTP requests. The http status code and text is 500, Internal Server Error

So far the fix that works 99% of the time is as follows

1. Remove the MP role and reporting role by highlighting the roles on the server and deleting them. Check MPSetup.log to make sure it is fully uninstalled.

2. Remove IIS

3. Reboot

4. Delete the Inetpub folder (C:\inetpub) I renamed to inetpub_OLD for safety

5. Reinstall IIS - I used server management and added the application server role back. Make sure to enable WEBDAV in the IIS console under web service extentions. **ALSO** add remove windows component and make sure BITS gets installed. otherwise error 1603 will show in the MPsetup.log

6. Add back the reporting point.

7. Add back the MP role and check the box to allow clients to use the MP. Check The MPSetup.log to make sure it install is successful.

8. Watch the MPcontrol.log file. May take up to 20 minutes for the normal HTTP 200 messages to appear, but it should work and communications should resume with your clients.

So thats it. Main things to check are the logs to make sure the install and unisntalls are successful other wise other errors may occur. I usually do a search for the log files. Also make sure BITS and WEBDAV are setup correct. WEBDAV just needs to be allowed. BITS needs to be seleted

MMC cannot open the file drive:\SMS\bin\i386\sms.msc

Have you ever tried to run your SMS console and the following error appears?

MMC cannot open the file (drive):\SMS\bin\i386\sms.msc
This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient rights to the file.

Happened to me twice so far and the fix is pretty simple. You must browse to C:\Documents and Settings\(username)\Application Data\Microsoft\MMC\SMS and rename the sms file in that folder. I usually do a _old to keep just incase. After the rename just run the console again and it will recreate the file..

Thats it. From a little research it seems to happen when remoted to the SMS server and having the server lock / lose connecting while the console is still running.