Symantec Endpoint Outlook Addon Disabled

So after pushing out symantec a bunch of the servers constantly get this outlook addon disabled error. Checked all my settings from the management console but yet the error still appears after clicking the fix it button.. well found that even if its not checked in the management console, it may have been installed and is active..

found the following fixes but i just jumped straight to the last fix of opening add remove programs and change the install and remove the outlook addon.. basically the last step is what i used

click here for symantec article


• To disable the Outlook plug-in follow the below steps:
• To disable the plug-in from the Symantec Endpoint Protection Manager (SEPM):
1.Open the AntiVirus policy in SEPM.
2.Click on Microsoft Outlook Auto-Protect
3.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from within the Symantec Endpoint Protection (SEP) client interface:
1.Open up the SEP client UI (User Interface).
2.On the AV bar, click Options> Change Settings
3.Click on Outlook Auto-Protect
4.Unselect Enable Microsoft Outlook Auto-Protect

• To disable the plug-in from Outlook:
1.Open Outlook
2.Click Tools> Options
3.Select the Other tab
4.Click Advanced Options
5.Click Add-in Manager
6.Unselect the Symantec AntiVirus Outlook Protection and click OK

• To disable the plug-in from Outlook 2007:
1.Open Outlook 2007
2.Click Tools> Trust Center...
3.Select the Add-ins tab
4.On the Manage drop-down menu, select Exchange Client Extensions, then select Go...
5.Unselect the Symantec AntiVirus Outlook Protection and click OK
6.For best results, close and restart Outlook 2007.

• To uninstall the Outlook plug-in follow the below steps:


1.Click Start> Control Panel
2.Double-click Add or Remove Programs
3.Select Symantec Endpoint Protection
4.Click Change
5.When the installer appears, click Next
6.Select Modify and click Next
7.Open the AntiVirus Email Protection
8.Click on the Outlook Scanner and select the This feature will not be available option
9.Click Next and then Finish.


hope this helps others.. its really annoying though :/